Privacy, Shipping & Returns
Privacy Notice
This privacy notice discloses the privacy practices for gamechefs.net. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email.
Returns Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be UNOPENED, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at gamechefs@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gamechefs@gmail.com and send your item to: 23522 W River Rd, Grand Rapids, OH, 43522, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 23522 W River Rd, Grand Rapids, OH, 43522, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Shipping
We will COMBINE SHIPPING on multiple items to save you money! Just message us or wait until we send a combined invoice with a discounted shipping charge. Payment is expected within 1 week of your purchase date unless multiple auctions are ongoing for your shopping cart.
Make sure your REGISTERED ADDRESS is correct, we are not responsible for address changes a buyer makes after a sale is posted
WE DO NOT SHIP TO THIRD PARTY ADDRESSES OR MAIL FORWARDING UNITS – NO EXCEPTIONS ON THIS RULE.
We accept all forms of payments through Paypal & Shopify with a VERIFIED address and ship all items USPS Priority with a tracking # attached. (Some items are shipped via USPS FC under item description) Message us if you have address or shipping questions.
Shipping and Handling
We ship to all U.S. states, U.S. territories, APO/FPO locations and any international countries listed under our "ship to" heading.
Shipping and Handling is calculated based on the combined shipping weight of your item(s). Please use the shipping calculator to estimate your shipping and handling charges.
In order to qualify for combined shipping terms, all items must be paid for in one payment.
Please contact us if you have any questions regarding our shipping and handling terms.
Shipping and Delivery
Packages are shipped out every Monday, Wednesday, and Friday. Domestic Packages take approximately 2-7 days to arrive.
International packages may take a little longer to arrive, typically 1-4 weeks. Please allow ample transit times before inquiring about your package, thank you.
Customer Service
We will make every effort to get your purchase is mailed in a timely manner. Please contact us if you have any questions or concerns; we would love to hear any suggestions you have on how we can improve your eBay experience.
Thank you for visiting us.