Well, we made it through the 2021 Holiday Season and were able to keep up with the demand for games, miniatures and hobby related items. While we did encounter a few shortages, we still fulfilled 99% of all the Holiday orders by the years end. We are currently restructuring our warehouse space based upon the anticipated demand from our customers and the increased supply of products in the market. We hope to have more news about this in Q2 of 2022.
We currently still see shortages and delays from publishers,but have been assured by most that this is being remedied as we lead into 2022. Our largest issue has been the distributors as they have very little in inventory on hand for most new releases and are still providing unequitable allotment to most stores in all the gaming catagories. They (the distributors) also seem to be very short on staff and orders are still taking over a week to be filled before they even ship (The exception to the rule is PHD as we were receiving orders overnight from the time of placement even though we are 3 states away from the warehouse).
We have worked from 2020 through 2021 on securing direct agreements with publishers and manufacturers and this is what made our 2021 Holiday Season more successful for you, our friends and customers. We are working on signing on Mantic Games to bring you another great line of miniatures games and we are working with several small independent publishers on providing fulfillment and distribution services for the vast line of new products out there.
So, what does this all mean to you. As we move forward into 2022, we will continue to expand and innovate to help provide the best service and delivery of the games you love. We hope to expand our attendance at the Regional and National Conventions like we started back in 2017 and maybe even get our Gamechefs Mixers going again during these events.
I hope you all stay safe and may your dice never roll off the table!
Geoff
Ian
Lynn
Stephanie
...and the furry crew!